Hi, I have a Envy X360 15 inch model with Windows 10 64 bit. I've installed my updates and drivers. But this driver: 'Hewlett-Packard Development Company, L.P. Keyboard - Standard 101/102-Key or Microsoft Neutral PS/2 Keyboard for HP Hotkey Support' Is not downloading and installing. 1) If the external keyboard works perfectly, then you need to consider searching and downloading the latest version of the laptop driver from HP support. If you don’t have the time, patience or computer skills to update your drivers manually, you can do it automatically with Driver Easy.

Hp Keyboards Drivers

Many users have complained about the HP EliteBook Keyboard not working which can be fixed by the methods provided on this page. Just follow the instructions provided on this page and you will get the results.

Instructions to Fix HP EliteBook Keyboard Not Working

1. Restart your Laptop

• Before beginning to any fix it is recommended to restart your computer as many problems (Hardware or Software) can be fixed instantly through a restart.
• If restarting doesn’t work you try the second method.

2. Reinstall Keyboard Driver

Hp Keyboard Driver For Windows 7

• Go to Control Panel>Device Manager
• Expand the “Keyboards” category then right click on the option and choose “Uninstall”. When prompted choose Uninstall and press ok to continue.

• Restart your Laptop and then keyboard driver will be automatically installed on your Computer.
• If the keyboard driver is not working you can use On-screen Keyboard by clicking on the middle icon from the three provided on the right bottom of the lock screen in Windows 10.

3. Update the Driver

• If your HP EliteBook Keyboard is not working properly then updating drivers can fix your problem. If the solutions provided above cannot resolve your problem then you can try updating drivers.
• Download the latest Driver for your HP EliteBook Laptop. All you need to do is recap the method 2 where you have to go the Device Manager page and click on the keyboards category and select on the option. Right click on the option and select Update Driver.

4. Check keyboard settings

• Click on the Start button and Select settings or type settings and press Enter. Now choose the Time & language category.
• On the left side choose the Region & Language option and set it to English (United States).
• Click on the Options button and make sure the keyboard is selected to the US.

5. Perform Factory Reset

If any one of the above methods cannot resolve your problem then Hard Reset is the only option to get your Laptop in Factory state. Hard reset will remove all the data from your Laptop. Here is How to Factory Reset HP EliteBook Laptops.

If these methods have not worked on your HP EliteBook Laptop then Contact the manufacturer if your Laptop is under Warranty period. You can also use an external Keyboard or replace it with a new one.

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